Shipping & F.A.Q.

Most of my products are printed and shipped from the U.S.

We ship to all countries with the exception of: Crimea, Luhansk, and Donetsk regions in Ukraine, Russia, Belarus, Ecuador, Cuba, Iran, North Korea, and Syria.

You may notice that we ship your order from a location near to you. That's because I work with more print partners in UK, Europe and Australia.

They offer the same product + print quality as the U.S. print partner and provide better shipping rates and delivery times for you.

Some of my print partners are located in: Latvia, Spain, Australia & UK.

Please note: Not all my products are available in each location and we still ship some of them from the U.S.

Once your order is ready to go, we hand it over to the carrier and send you a shipping confirmation email with a tracking number. You can click on that number to see the latest updates on your shipment’s location via our tracking page.

You can also subscribe to our email notifications to receive live updates about your shipment.

Art Prints / Postcards: we use kraft envelopes for postcards and posters in size 8 × 10 in. For posters with bigger sizes, we use triangular kraft boxes or cylinder cardboard tubes.

Stickers: kraft envelopes or resealable plastic bags with stay-flat inserts, depending on the location.

Mousepads / Deskmats / Clothing products: post-consumer recycled (PCR) polymer mailers.

Mugs / Notebooks / Glass Cup: are packaged in cardboard boxes.

Phone cases: are packaged in paper mailers.

If you need to make any changes to your current order, messages us immediately within the next 24hs.

If your order isn't fulfilled yet we can make changes but, If you order is already sent to production, there's nothing we can do.

We are a small buissness and once an order is sent to production to our print partner, we can't make any changes.

Please always double check your order details after purchase.

If something arrives damaged, send us a photo inmediatly of the damaged goods to support@orihimestudio.store and detail the problem.

Keep in mind that the whole item should be visible in the image to process a free charge replacement.

Please, always double check the entered address before proceed with the payment.

Contact our us immediately for any change. If the order isn’t shipped yet, we still can update / change the address.

If the order was already shipped, we are not responsible for the loss of your product due to lack/incorrect of information.

If your order has not arrived after 3 months from the shipping date, please contact us immediately.

We will do our best to track the package and assist you.

We do not collect custom and VAT fees. It is the responsibility of the customer to cover the cost of any additional customs charges that may occur in their respective country.

All of our products are printed just for you so we do not accept returns or exchanges.

We are a small business, we don't keep physical stock of our products since everything is printed by order.

However, If any of our products arrive damaged or blurry printed, please message us ASAP to process a replacement free charge.

For more information check the section Returns & Exchanges Policy

Refunds are acceptable in case of:

• The package arrived damaged and you don't want to process a free charge replacement.
• Your package never arrived after 3 months of the shipping confirmation date.

You’ll need the receipt or proof of purchase to be eligible for a refund.

Aside those scenarios, a refund is not applicable.